Terms and Conditions
Effective Date: December 11, 2024
Welcome to Kivora! These Terms and Conditions govern your access to and use of our website located at https://kivora.site/ , as well as the services provided by Kivora, including the sale of wristwatches and accessories. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Site.
1. General Information
Kivora is a premium retailer of wristwatches and related accessories. Our physical address is 1447 Chestnut Street, Clearwater, Florida, United States. Our contact email is info@kivora.site, and our customer service phone number is 727-441-4710.
2. Acceptance of Terms
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms, conditions, and policies referenced herein.
3. Modifications to Terms
Kivora reserves the right to modify or update these Terms at any time, without prior notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review these Terms periodically to stay informed of any updates.
4. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not use the Site:
- In any way that violates any applicable local, state, or national law.
- To impersonate any person or entity or mislead others about your identity.
- To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.
5. User Accounts
To make purchases or access certain features, you may be required to create an account on the Site. You agree to provide accurate, current, and complete information when creating an account and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
6. Products and Services
Kivora offers a variety of wristwatches and accessories for sale through the Site. While we strive to provide accurate descriptions, images, and pricing for all products, we do not guarantee that the information is error-free. We reserve the right to correct any errors and update the product offerings as needed.
7. Ordering and Payment
By placing an order on the Site, you are offering to purchase the products in accordance with these Terms. We accept payment via major credit cards, PayPal, and other methods specified on the Site. Payment must be made in full before an order is processed and shipped. Prices are listed in USD and may be subject to change without notice.
8. Shipping and Delivery
Kivora offers domestic and international shipping. Shipping charges and delivery times may vary depending on your location. Once an order has been shipped, you will receive a tracking number to monitor the status of your delivery. Kivora is not responsible for any delays or issues caused by third-party carriers or customs regulations.
9. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your product, we offer a 30-day return or exchange policy. To initiate a return or exchange, please contact our customer service team at info@kivora.site or call 727-441-4710. Products must be returned in their original condition, including packaging, and proof of purchase is required.
10. Refunds
Refunds will be processed to the original payment method once the returned item has been received and inspected. Please allow 5-10 business days for your refund to be processed. Shipping costs are non-refundable unless the return is due to an error on our part.
11. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
12. Intellectual Property
All content on the Site, including text, images, logos, and trademarks, is the property of Kivora or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the Site without our express permission.
13. Limitation of Liability
To the fullest extent permitted by law, Kivora shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, the Site or products purchased from the Site, even if we have been advised of the possibility of such damages.
14. Indemnification
You agree to indemnify, defend, and hold harmless Kivora, its affiliates, officers, employees, and agents from and against any and all claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or violation of any third-party rights.
15. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
16. Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the issue through informal negotiations. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in Clearwater, Florida, in accordance with the rules of the American Arbitration Association.
17. Third-Party Links
The Site may contain links to third-party websites that are not operated by Kivora. We are not responsible for the content, privacy practices, or policies of these websites. We encourage you to review the terms and conditions and privacy policies of any third-party sites before interacting with them.
18. Severability
If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
19. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: info@kivora.site
- Phone: 727-441-4710
- Address: 1447 Chestnut Street, Clearwater, Florida, United States